(Cell Phone Store | Vancouver, BC, Canada)
(A manufacturer is running a promotion for the first batch of their smartphones, so some come with an 8GB SD card instead of a 2GB one. The box still says “Comes with 2GB SD Card”, but actually contains an 8GB SD card.)
Me: “So, here is your new phone, and here is the box. Inside you’ll find the USB Cable, wall adaptor, and an SD Card.”
Customer: *inspecting box contents* “Um, there is a mistake. I got an 8GB SD card when it should have been a 2GB card.”
Me: “Oh! Well that’s excellent! That saves you some money!”
Customer: “No, it doesn’t! I’m being ripped off! [Company] thinks that we customers are so stupid and we don’t check to make sure we are getting everything that’s supposed to be included. Well, I’m not stupid. I always check the box to make sure they aren’t trying to trick me!”
Me: “Would you like me to give you a 2GB SD card instead of the 8GB card?”
Customer: “Obviously! Fool me once!”
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